Total Credits: 2 including 2 CE Credits
Audience: Agent and Customer Service Training
Apple, Samsung, Google, Note, Galaxy, iPad, iOS, Android, Alexa...My, how life has changed since the turn of the century! We're more connected to the world, but the world is also more connected to us—and that's not always a good thing. We’ll review how exposures have evolved over the last 17 years and what we can do to better protect our customers (and ourselves).
PLEASE READ - IMPORTANT CE INFORMATION AND STATE REQUIRED FORMS (0.59 MB) | Available after Purchase | ||
Course Outline (0.04 MB) | Available after Purchase | ||
Course_Slides (1.00 MB) | Available after Purchase |
Jay Williams is a veteran of the insurance industry, and his agency history includes producer; establishing and managing an agency marketing department; commercial lines manager; VP/agency operations manager; and agency owner. He worked with FAIA as the Managing Director of FMS, including writing and editing study manuals for the Florida Agent and Florida Adjuster licensing exams, and also serving on the Exam Review Committee.
Jay became president of both Bankers Underwriters and Bankers Employer Services before becoming the vice president of sales and agency relations for UPC, taking the company from a single-state model to a multi-state organization.
Currently, Jay is serving as the interim executive director for Applied Client Network, the association of member users of Applied System agency management software. He is a consultant and expert witness, and a respected authority on agency E&O loss control. Jay’s career experience gives him a uniquely rounded perspective on the insurance industry.
Thu, May 13, 2021 - 02:00pm to 03:47pm EDT
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Thu, Jun 10, 2021 - 02:00pm to 03:47pm EDT
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Thu, Jul 08, 2021 - 02:00pm to 03:47pm EDT
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Thu, Aug 12, 2021 - 02:00pm to 03:47pm EDT
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Thu, Sep 09, 2021 - 02:00pm to 03:47pm EDT
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Thu, Oct 14, 2021 - 02:00pm to 03:47pm EDT
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Tue, Nov 30, 2021 - 02:00pm to 03:47pm EST
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Thu, Dec 09, 2021 - 02:00pm to 03:47pm EST
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VT - This course is approved for 3 hrs CE - Course#29905
NE - This course is approved for 3 hrs CE - Course#6000080466
FL -This course has Been approved by the Department of Financial Services for insurance continuing education credit - 2 hours Course ID# 98510; Course Authority: CE 2-20
KS - This course is approved for 2 hrs CE - Course# 6000048793
CT - This course is approved for 2 hrs CE - Course#114892
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